New and Improved Navigator Resource Guide Answers Common Enrollment Questions, Spotlights Innovative Outreach for Communities of Focus


November 1 marked the start of the Affordable Care Act’s eighth open enrollment season in most states. To help marketplace Navigators and others assisting consumers with marketplace eligibility and enrollment, we at CHIR have updated and improved our Navigator Resource Guide. The Guide is a practical, hands-on resource with over 300 frequently asked questions (FAQs) on topics such as marketplace eligibility, premium and cost-sharing assistance, special enrollment opportunities, and post-enrollment issues for individuals, including:

It also provides answers to commonly asked questions for small businesses and individuals with employer-based coverage.

From the COVID-19 pandemic to a new administration and passage of the American Rescue Plan Act, there have been a lot of policy changes affecting people’s access to affordable marketplace coverage options. The Navigator Resource Guide has been updated and refreshed to provide answers to questions about these issues and lots more. In addition to searchable FAQs, the Guide includes a “What’s New in 2022″ section, state-specific fact sheets, and an “Ask an Expert” feature. This year, we’ve also added new content to spotlight successful and innovative outreach and enrollment strategies for communities of color, LGBTQIA+ individuals, people with disabilities, and immigrant communities.

Explore the Navigator Resource Guide here.





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